Delivery information

DELIVERY TIMES :

When you place an order on our store, it is shipped within 24/48 hours by our teams.

It is important to note that shipping concerns the departure of your items from our suppliers' warehouses and their delivery to the carrier, and not the delivery which can take between 7 to 14 working days.

If you are not in Europe, please allow a few extra days before receiving your item. 

Even if 95% of our packages are delivered within 10 days, delivery can take up to 3 to 5 weeks in case of force majeure (exceptional events, stock shortages (due to the popularity of some of our products), weather conditions... )

If the delay seems long, don't worry, you can follow the progress of your order on the page ORDER TRACKING
.

IMPORTANT CLARIFICATIONS : 

When you place an order with different products, it is possible that several of our suppliers are involved. In addition, and to avoid high delivery costs due to a too important delivery weight, the various articles of the same order can be sent separately.
It is therefore quite normal that you may receive your items individually and at different times.

You have a question ?

If you have any question, you can contact us by email :

info@omadison.com